Privacy Policy

Slesea is built to reduce uncertainty in hospital visits. To do that, we handle information related to identity, appointments, and sometimes medical records. This policy explains what we collect, why we collect it, and how we keep it safe.

Identity & contact

We collect your name, phone number, and email so you can create an account and receive updates about your appointments.

Appointment & queue data

When you book or track a visit, we store details like hospital, doctor, token number, and timing. This allows us to show your live queue position and notify you when to arrive.

Medical records (only if you choose)

You may upload reports or prescriptions. These are stored only to help you access and share them when needed.

Usage signals

Basic technical data (like device type or app activity) helps us improve performance and fix issues.

We use your data only to make the product work better for you:

• To book and manage appointments
• To show real-time queue updates
• To send alerts like "your turn is near"
• To enable controlled sharing of records with doctors
• To improve system reliability and user experience

We do not sell your personal or medical data.

Slesea is designed with user control in mind:

• You decide which records to upload
• You decide which doctor can view them
• You can limit access by time
• Access is restricted and not freely downloadable

We use multiple layers of protection:

• Encrypted storage for sensitive data
• Secure access controls
• System monitoring and logs

While no system can guarantee absolute security, protecting user data is a core priority in our design.

We keep your data only as long as it is needed to provide the service. If you stop using Slesea, you can request deletion of your account and associated data.

Some parts of the system rely on trusted providers (like cloud storage, notifications, or payments). These services are used only to operate Slesea and are bound by data protection practices.

You can:

• Update your profile
• Manage notifications
• Request account deletion

As Slesea evolves, this policy may change. The latest version will always be available on our website.

For any privacy-related questions or requests, reach out to us: