Terms of Service

Last updated: 27 April 2026

1. Using Slesea

By using Slesea, you agree to use the platform responsibly and as intended — to manage outpatient visits and related services.

2. What Slesea does

Slesea helps users:

  • Discover hospitals and doctors
  • Book OPD appointments
  • Track real-time queue position
  • Receive arrival notifications
  • Store and share medical records

We are a non-clinical software entity focused on healthcare administration.

3. Your responsibility

You agree to:

  • Provide correct information
  • Use your account securely
  • Not misuse or disrupt the system

4. Appointments & timing

Slesea provides estimated timings based on real-time data. However:

  • Actual timing may vary
  • Hospitals and doctors control their schedules
  • Delays can happen

We aim to improve predictability, not guarantee exact timing.

5. Medical information

You are responsible for the accuracy of any data or records you upload. Slesea does not verify medical content or provide medical advice.

6. Payments (if applicable)

Payments may be processed through third-party providers. Any pricing, refunds, or cancellations depend on hospital policies.

7. Platform usage limits

You must not:

  • Attempt unauthorized access
  • Upload harmful or misleading content
  • Use the platform for unlawful purposes

8. Liability

Slesea is not responsible for:

  • Medical outcomes
  • Treatment decisions
  • Hospital delays or errors

Our role is to improve coordination, not control clinical care.

9. Account suspension

Accounts may be restricted if misuse or violations are detected.

10. Ownership

All platform design, features, and branding belong to Slesea and cannot be reused without permission.

11. Legal jurisdiction

These terms follow applicable laws in India.

12. Updates

We may update these terms as the platform evolves.

13. Contact

For any questions about these terms, reach out to us:

Slesea Healthcare Pvt. Ltd.
admin@slesea.comsupport@slesea.com+91-89398 89908Mon–Sat, 9 AM – 6 PM IST